Important Retreat Information


Who can attend our retreats?

We have a variety of retreats that are catered to a variety of individuals.  Some our retreats are tailored to certain professions while others are specifically designed for parents or women.  These events are best suited to those that they are advertised to, as the content is tailored to the needs and requirements of those people.

Our Women's Retreats are specifically catered to female identifying individuals.

Our content is focused on topics that include (but are not limited to) neuroscience, mental wellbeing, self-care strategies, goal setting, work/life balance, and nurturing family/friend relationships.  The content requires participants to self-reflect and address all aspects of their life, health and wellbeing. We do ask that individuals consider the nature of this content when deciding whether to attend a Work Wives retreat.  

Can I bring my family?

If possible, we'd encourage you to attend alone in order to get the most out of your Retreat experience and to connect best with others.

If you are bringing a spouse, you will need to book a "Private Room" ticket (subject to availability).  Please note that additional guests staying in your room will have their breakfast buffet included, but all other meals and Retreat activities will not be available to additional room guests.

We do ask that you come without the kiddies as each room has limited bed space and we would love for our attendees to be able to focus during meditation and restorative practices during the Retreat with limited guest noise.

Check In / Check Out

Our hotel's check-in is 3:00pm.  Check-out is 10:00am.

Can we drink the water at the hotel?

The hotel's water comes from a well and has been tested to be clean and safe.  It is perfect to wash your hands, face and shower with.  However, to save you a round of "Bali Belly", we do not advise you to drink or brush your teeth with water anywhere on the island.  The hotel will provide clean drinking water to your room for safe consumption and use.

Does the hotel have Wifi and adaptors?

Yes, the hotel has fiber-optic WiFi throughout the property so you can stay in touch with home easily.  All Panorama rooms are well equipped with at least one universal outlet for your electrical and phone charging needs, that can be used without an adapter.  We recommend bringing an adaptor for all other rooms.

Can I stay extra days before or after the Retreat?

You are welcome to extend your stay at the resort subject to room availability.  You can do this by booking directly with the hotel.  Alternatively, you might want to explore the many different parts of Bali that are well worth visiting and staying at.

Why are there multiple pricing options?

The venue has a selection of rooms that vary in size and inclusions.  Most rooms are unique and have their own individual features.  We have paired the most similar rooms together in order to simplify the price levels.

Additionally, in order to cater to all budget, we have allowed attendees to choose from shared or private rooms.  This allows attendees to travel alone, together, or with a friend or partner along for the ride.

We have also factored in the 21% Balinese Tax and Service fee, which is usually an additional cost to a hotel's room rates.

What is the difference between Shared and Private rooms?

Shared Room is a room that has two twin beds which you will be sharing with another Retreat attendee.  You can nominate a preferred attendee if you know a friend who is coming, or you can be assigned to another amazing attendee to make a new friend!  We will do our best to pair you with someone best suited to you.

Private Room means that you will be the single Retreat attendee occupying that room.  The room you are in will be a King bed for your own personal use.

How do I pay for my ticket?

You have the option to either pay in full for your ticket upon reservation, or paying a deposit with instalment payments for the remaining amount.  This payments are taken via direct debit from your nominated debit or credit card.

Can I purchase a separate conference ticket and find my own accommodation?

We have specifically designed our retreats to be optimised by staying overnights at the venue with other attendees.  Though we'd love to make space for everyone, the resort only caters to a maximum number comfortably, so the best option for this style of Retreat is to keep numbers capped to those staying at the hotel.  

Cancellation Policy

Our cancellation policy is very clear in the contract we sign with the hotel.  Please be sure to read all the Terms and Conditions below before you book as we adhere to them and they are not flexible. 

Payment Terms

A full list of inclusions and obligations is found in our Terms and Conditions below.

Flights, travel insurance and any extra excursions, drinks, food, etc. to be paid by yourself.  

What are the entry requirements to Bali from Australia?

From May 2022, a Visa is required when travelling to Bali from Australia for 30 days or less. You can apply for and purchase a Visa upon arrival at international airports. The cost for tourist visas is around $50 AUD – and you should be prepared to pay in cash.


Do I need to have a Covid-19 Vaccination to enter Indonesia?

You must have received a full initial COVID-19 vaccine course (usually 2 doses) to enter Indonesia, however, for domestic travel, further vaccination and booster requirements apply for adults and children aged between 6-17 years.  Please note Indonesia requires proof of vaccination to enter or a letter detailing exemption. 


Other Vaccinations and Shots

Hepatitis A vaccine is highly recommended for travel to Bali and Indonesia and there should not be more than 10 years since your last Tetanus shot.  Speak to your family doctor about recommendations for your health.


Tipping/Gratuity in Bali

Cash gratuity for hotel staff is welcomed.  A box is located at the front desk where you can voluntarily put your gratuity.  At the end of each month, the box is opened and the money inside is split equally between all team members (bar, restaurant, spa, housekeepers, etc.)

150,000 IDR is recommended per day (around $15 AUD).


How to Dress

In Bali, you can wear whatever you'd normally wear on a beach holiday, like shorts and sundresses, etc. especially in the south and along the beaches.  Wen visiting temples, you have to wear a sarong, but don't worry - if you forget to bring one you can usually rent appropriate attire at the temple for a small fee.


Passport Requirements

You need a valid passport with at least 6 months before expiry to travel overseas.  If you're an Australian citizen or a dual citizen wanting to travel as an Australian, you need a valid Australian passport.  Every person travelling must have their own passport.  Like many countries, Australia is experiencing unprecedented demand for passports.  If you need a new passport, you should lodge your application now.  Where possible, don't book flights without a valid passport.  More info can be found here.


Cash is King

Bali is a cash island.  Plan ahead and, if you are out and about, make sure to always have some cash on hand to pay drivers, local warungs, street vendors, etc.

The more upscale boutiques, restaurants and hotels accept cards, usually adding a 3% credit card fee.


Smart Traveller

For the most up to date information on travel to Indonesia, including weather, Local Laws, Health and Safety and local contact numbers, we recommend you regularly check the Smart Traveller Guide


Terms and Conditions of Participation

Last Updated: September 10, 2023

Please carefully read and understand the following Terms and Conditions of Participation ("Agreement") before registering for and attending a retreat organized by The Work Wives. By proceeding with your registration and participating in the retreat, you agree to comply with and be bound by the terms and conditions outlined herein.

1. Payment Terms

1.1. Spot Confirmation: Your spot at the retreat is confirmed only upon full payment. Any deposit paid will be considered part payment of the total booking cost. Booking is not guaranteed until full payment is received.

1.2. Price Adjustment: All prices are subject to change until final payment has been made.

1.3. Late Payment: Failure to make any payment by the due date may result in the release of the ticket to the next waitlisted attendee.

1.4. Service Provider Liability: If a travel service provider is unable to provide booked services, your claim lies with that provider, not The Work Wives.

1.5. Payment Disclaimer: In the event of payment to The Work Wives, you agree not to attempt a bank payment reversal.

1.6. Acknowledgment: Payment of the deposit or invoice signifies your acknowledgment and acceptance of the booking's terms and conditions.

2. Payment Schedule

2.1. Deposit Payment: Payment of the deposit confirms the requested retreat date and room and will be deducted from the total package fee.

2.2. Balance Payment: The final balance of the retreat package fee is due 30 days before the retreat start date.

2.3. Final Settlement: During the retreat, participants must settle any payments with Soulshine Bali for additional purchases or expenses incurred at the venue.

3. Late Payments

3.1. Failure to make payments by the due date may result in the cancellation of your booking, and payments made will be forfeited. A late charge of 10% may apply to outstanding fees.

4. Amendments

4.1. Any amendments to your booking will incur amendment fees of AUD$25 per amendment. Hotel-related amendments may also have additional fees.

5. Ticket Resale

5.1. Unless approved by The Work Wives, purchased tickets may not be resold. Ticket name transfers require contact with The Work Wives and may incur an "at cost" admin fee.

6. Cancellations & Refunds

6.1. All cancellations must be communicated via email.

6.2. All payments are non-refundable, per the agreement with Soulshine Bali.

6.3. No refunds for no-shows or reductions in stay after check-in.

6.4. Exemptions to the refund policy apply to COVID-19-related circumstances, as outlined below.

7. Health and COVID-19

7.1. You are responsible for ensuring compliance with health requirements for travel, including vaccination documentation. No credit or refunds related to vaccination requirements.

7.2. The Work Wives may cancel an event due to COVID-19, offering credit for a future stay or a refund under specific conditions at our sole discretion.

8. Ticketing Priority and Inclusions

8.1. The Work Wives follows a "Members First" approach for room allocation to certain retreats and may offer additional tickets on a first-registered-first-served basis. Retreat tickets include accommodations, meals, and specified inclusions as listed on our website.

9. Schedule Modifications

9.1. The Work Wives reserves the right to modify the event schedule, content, location, capacity, and format at any time. Access to the event is at our sole discretion.

10. Passport

10.1. You are responsible for ensuring valid passports, visas, and re-entry permits. Any associated costs are your responsibility.

11. Travel Insurance

11.1. Travel insurance is required for all attendees and strongly recommended for overseas travel.

11.2. The Work Wives and Soulshine Bali recommend visiting for updated travel information.

12. Flights and Travel Services

12.1. The Work Wives is not responsible for travel services booked outside of conference registration. Liability for flights and accommodation bookings lies with delegates.

13. Scope of Service

13.1. While we strive for accuracy, we cannot guarantee information on our website. Information provided by hotels or suppliers may vary. We reserve the right to change information at any time.

14. Photography and Filming

14.1. The Work Wives may capture photos and videos during the retreat for promotional and marketing purposes. By attending the retreat, participants grant The Work Wives the right to use their image and likeness in such materials.

15. Force Majeure

15.1. In the event of force majeure, any funds paid will be credited towards a future retreat up to 18 months from the original retreat start date.

16. Damages, Risk, and Liabilities

16.1. The Work Wives will not be responsible for damages to facilities and equipment by attendees. Any charges for damages will be billed to the attendee following their departure.

16.2. Participants shall be regarded in every aspect as carrying their own risk for personal injury and loss or damage to property during the conference.

16.3. Participants are responsible for disclosing any and all learning needs or accessibility requirements to The Work Wives prior to the event start date. Though we endeavor to make all reasonable attempts to meet the needs and requirements of attendees, The Work Wives will not be held liable for any physical, mental, or emotional damage sustained by a participant due to a reasonable failure to meet their needs.

16.4. Attendees recognize there is an element of risk in activities they may participate in while utilizing Soulshine Bali. The participant assumes full responsibility for any accident or personal injury or property damage by or to themselves that may occur while utilizing Soulshine Bali facilities. The participant hereby releases, indemnifies, and holds harmless The Work Wives and Soulshine Bali, their agents and employees, from and against any and all claims, liabilities, suits, actions, damages, or losses.

17. Soulshine Policies

17.1. Various policies related to occupancy, smoking, drugs, food, and more apply at Soulshine Bali. All prices are listed in USD or IDR, and waste management is included in retreat fees. By accepting these Terms and Conditions, you agree to accept the policies of Soulshine.

18. Mental Health Disclaimer

18.1. The Work Wives strives to provide a safe and supportive environment during the retreat. However, attendees acknowledge and understand that participation in the retreat may involve various activities and experiences that could impact mental health.

18.2. Attendees are solely responsible for their mental and emotional well-being during and after the retreat. The Work Wives and its agents, employees, and contractors shall not be held liable for any mental health issues, including but not limited to stress, anxiety, depression, or any other mental health-related condition, that may arise as a result of attending the retreat.

18.3. Attendees are encouraged to seek professional mental health support if needed and are expected to inform The Work Wives of any specific mental health concerns or requirements prior to the retreat.

18.4. By participating in the retreat, attendees agree to release The Work Wives from any liability related to mental health issues and acknowledge that they are attending the retreat voluntarily, with full awareness of the potential mental health implications.

19. Shared Room Liability Release

19.1. In the event that attendees are placed in a shared room during the retreat, it is understood and agreed that The Work Wives shall not be held liable for any issues, conflicts, disagreements, or disputes that may arise between attendees sharing a room.

19.2. Attendees are responsible for communicating and resolving any concerns or conflicts with their roommates directly. The Work Wives does not assume responsibility for mediating or resolving disputes between roommates.

19.3. By participating in the shared room accommodation, attendees acknowledge and accept that they are sharing accommodations voluntarily, with full awareness of the potential for interpersonal challenges. Attendees agree to release The Work Wives from any liability related to issues arising from shared room accommodations.

19.4. It is recommended that attendees communicate their preferences and concerns regarding roommates in advance whenever possible. The Work Wives will make reasonable efforts to accommodate such requests but cannot guarantee specific room assignments or roommate compatibility.

20. Agreement to Terms and Conditions

20.1. By agreeing to these Terms and Conditions of Participation, you also acknowledge and agree to abide by the Terms and Conditions of Use and Privacy Policy posted on our website ("Terms and Conditions"). The General Terms and Conditions govern your use of our website and the provision of our products and services, and contain important information regarding your rights, responsibilities, and privacy.

20.2. It is your responsibility to review and understand the Terms and Conditions as they form an integral part of your agreement with The Work Wives. In the event of any inconsistency between these Terms and Conditions of Participation and the General Terms and Conditions, these Terms and Conditions of Participation shall prevail in matters related to event participation, while the General Terms and Conditions shall prevail for matters related to website use.  Read the Terms and Conditions

21. Jurisdiction and Governing Law

21.1. These terms and conditions are governed by the laws of the state of Queensland, Australia.

21.2. Any dispute arising out of or in connection with these terms and conditions, including any disputes regarding the sale of tickets and participation in events, shall be subject to the exclusive jurisdiction of the courts located within the state of Queensland.

21.3. By purchasing a ticket and participating in our events, you agree to submit to the exclusive jurisdiction of the courts of Queensland for the resolution of any disputes or claims and waive any objection to such jurisdiction.

22. Important Note

22.1. Please read these Terms and Conditions carefully. If you have questions or do not understand any terms, discuss them with our representative before proceeding.

The Work Wives

Last Updated: September 10, 2023